Privacy and Cookies Policy (Mollu.pl)

We care deeply about your privacy and the security of your personal data. As a premium brand, Mollu attaches the utmost importance to protecting the information you entrust to us. This Privacy Policy defines the rules for collecting, processing, and using personal data of users visiting and making purchases in the online store available at www.mollu.pl.

All personal data is processed in full compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR) and applicable national data protection laws.

1. Data Administrator

The administrator of your personal data is the owner of the Mollu brand: Mollu Joanna Idaszak, NIP 9721039741, REGON 545320458 with its registered office at: Fosowa 11/1, 62-069 Dabrowka, Poland. For matters related to data protection and the exercise of your rights, you can contact us directly via email at: hello@mollu.pl or by phone: +48 514 030 133.

2. What Data We Process and for What Purpose

We collect and process only the data necessary to provide services at the highest premium standard and to fulfill your orders:

• Order Fulfillment and Customer Service: We process data such as name, surname, shipping address, billing address, phone number, and email address. The legal basis is the necessity to perform the sales contract (Art. 6 ust. 1 lit. b GDPR).
• Billing, Accounting, and Taxes: Data required to issue invoices or receipts and maintain financial reporting. The legal basis is the fulfillment of legal obligations incumbent on the Administrator (Art. 6 ust. 1 lit. c GDPR).
• Marketing and Newsletter: If you grant your voluntary consent, we process your email address to send information about new collections, premium limited editions, and special Mollu offers. The legal basis is your consent (Art. 6 ust. 1 lit. a GDPR).
• Establishment, Investigation, and Defense of Claims: In the event of a need to defend our rights or process complaints and returns. The legal basis is our legitimate interest (Art. 6 ust. 1 lit. f GDPR).

3. Who We Share Your Data With

We transfer your personal data only to trusted third-party entities, without whom premium shopping in our store would not be possible. These include:

• Shopify Inc. – the provider of the e-commerce platform on which our store operates.
• Courier and Logistics Companies – to deliver your ordered blanket directly into your hands.
• Online Payment Operators – to ensure a secure, encrypted payment process (e.g., credit cards, mobile payments, fast transfers).
• Accounting Office – handling the finances and bookkeeping of our brand.
• Marketing Tool Providers – exclusively if you have subscribed to our newsletter.

4. Data Retention Period

Your data will be stored for the period necessary to achieve the purposes specified in this policy:

• Order-related data – for the period required by tax and accounting regulations (standardlong 5 years from the end of the calendar year in which the purchase was made).
• Data processed based on consent (e.g., newsletter) – until you withdraw that consent.
• Data used to handle inquiries and complaints – until the expiry of the limitation periods for potential claims.

5. Your Rights (Under GDPR)

As a customer of our store, you have full control over your personal data. You have the right to:

• Access your data and receive a copy of it,
• Rectify (correct) your data,
• Erase data ("the right to be forgotten") – if there are no other legal grounds for its further processing,
• Restrict data processing,
• Data portability to another administrator,
• Withdraw consent to data processing at any time (withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal),
• Lodge a complaint with a supervisory authority – the President of the Personal Data Protection Office (UODO) in Poland, if you believe that we process your data unlawfully.

6. Data Security

All transactions, registration, and login processes on Mollu.pl are secured with a modern SSL certificate that encrypts the data stream. We apply strict technical and organizational measures to prevent unauthorized access, loss, or modification of your personal data. However, remember never to share your store account login credentials with anyone.

7. Cookies Policy

Our store uses cookies to ensure the proper functioning of the website, remember your shopping cart, personalize displayed content, and analyze website traffic (e.g., using Shopify Analytics tools). You can manage your cookie settings at any time from your web browser or via the consent banner displayed when entering our site. However, restricting cookies may affect certain functionalities of the store.

Last updated: July 17, 2026